Terms and conditions
Terms and Conditions
- Acceptance of Terms and Conditions
By registering an account, making a deposit, or participating in any promotional offer, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. - Definitions
In these Terms and Conditions, the following definitions apply:
- "Casino" means Diamond Reels Casino;
- "Player" means an individual who has registered an account with the Casino;
- "Account" means the account held in a Player's name with the Casino;
- "Deposit" means any amount of money paid into a Player's Account;
- "Withdrawal" means any amount of money withdrawn from a Player's Account.
- Eligibility
The Casino is only open to individuals who are at least 18 years old and who have not previously been barred from participating in gaming activities by the relevant authorities.
- Registration
To register an account with the Casino, you must provide accurate and complete information about yourself. You must also agree to these Terms and Conditions and confirm that you are at least 18 years old.
- Deposits and Withdrawals
All Deposits and Withdrawals must be made through the Casino's website or mobile application. The Casino reserves the right to request identification and/or proof of address from a Player before making any Withdrawal.
- Gameplay
The Casino offers various games, including slots, table games, and video poker. The rules of each game are set out on the relevant page of the Casino's website or mobile application.
- Bonuses and Promotions
The Casino may offer bonuses and promotions from time to time. These will be subject to specific terms and conditions, which will be made available to Players at the time of making a Deposit.
- VIP Program
The Casino operates a VIP program, which is open to certain Players who have reached a specified level of loyalty points. The rules of the VIP program are set out on the relevant page of the Casino's website or mobile application.
- Responsible Gaming
The Casino encourages all Players to play responsibly and within their means. If you feel that your gaming activities are becoming excessive or problematic, please contact the Casino's customer support team for assistance.
- Dispute Resolution
Any disputes arising out of these Terms and Conditions will be resolved in accordance with the laws of the jurisdiction in which the Casino is incorporated.
- Governing Law
These Terms and Conditions will be governed by and construed in accordance with the laws of the jurisdiction in which the Casino is incorporated.
- Changes to Terms and Conditions
The Casino reserves the right to modify these Terms and Conditions at any time, without prior notice. Any changes made will be effective immediately upon posting on the Casino's website or mobile application.
- Termination
The Casino may terminate a Player's account at any time, without prior notice, if it believes that the Player has breached these Terms and Conditions in any way.
- Jurisdictional Issues
If you access the Casino from outside your country of residence, you acknowledge that the laws of the jurisdiction in which the Casino is incorporated will apply to any disputes arising out of these Terms and Conditions.
- Waiver
The failure by the Casino to enforce any provision of these Terms and Conditions will not be deemed a waiver of such provision or any other provision.
- Entire Agreement
These Terms and Conditions constitute the entire agreement between you and the Casino, superseding all prior agreements and understandings.
- Notices
Any notices required under these Terms and Conditions will be posted on the Casino's website or mobile application.
- Severability
If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision will be deemed severable from the remainder of these Terms and Conditions, which will remain in full force and effect.
- Governing Body
Any disputes arising out of these Terms and Conditions will be resolved by the relevant governing body in the jurisdiction in which the Casino is incorporated.
- Limitation of Liability
The Casino's liability to any Player will be limited to the amount of money in the Player's Account at the time when any dispute arose.
- Disclaimer
The Casino makes no warranty or representation about the accuracy, completeness, or reliability of information on its website or mobile application.
- Indemnification
You agree to indemnify and hold harmless the Casino against any claims, damages, losses, and expenses arising out of your breach of these Terms and Conditions.
- Right to Refuse Service
The Casino reserves the right to refuse service to anyone at its discretion.
- Changes in Law
If there are any changes in applicable laws or regulations that require modifications to these Terms and Conditions, such modifications will be made as soon as possible.
- Jurisdictional Disputes
Any disputes arising out of these Terms and Conditions will be resolved in accordance with the laws of the jurisdiction in which the Casino is incorporated.
- Right to Cancel Account
You have the right to cancel your account at any time, without prior notice, by contacting the Casino's customer support team.
- Notice Period
If you wish to close your account, you must provide written notice to the Casino within 14 days of the date on which you last made a Deposit or logged in to your Account.
- Withdrawal Policy
The Casino reserves the right to request identification and/or proof of address from a Player before making any Withdrawal.
- Bonus Abuse
The Casino may cancel or modify any bonus or promotion if it suspects that a Player has engaged in bonus abuse.
- Gameplay Restrictions
The Casino reserves the right to restrict gameplay for any Player who is suspected of engaging in irregular or suspicious gameplay.
- Complaint Procedure
If you have any complaints about the Casino, please contact our customer support team by email.
- Age Verification
The Casino reserves the right to request age verification from a Player before making any Withdrawal or awarding any bonus or promotion.
- Self-Exclusion
You may self-exclude your Account for a period of time specified by you, after which we will automatically re-enable your Account.
- Account Closure
The Casino reserves the right to close an Account at any time, without prior notice, if it believes that the Player has breached these Terms and Conditions in any way.
- Data Protection
We will use all reasonable endeavors to maintain the confidentiality of personal data provided by you when registering for an Account or participating in promotional offers.
- Right to Cancel Promotion
The Casino reserves the right to cancel any promotion at any time, without prior notice.
- Promotion Terms and Conditions
Any promotions or bonuses offered by the Casino will be subject to specific terms and conditions that will be made available to Players at the time of making a Deposit.
- Bonus Expiration Date
If you do not use your bonus within 30 days of receiving it, the bonus will expire and any remaining balance will be forfeited.
- Bonus Limitations
The Casino reserves the right to limit or restrict access to certain games or bonuses for any Player who is suspected of engaging in irregular or suspicious gameplay.
- Withdrawal Requirements
The Casino may require identification and/or proof of address from a Player before making any Withdrawal.
- Payment Method Fees
You agree to pay all fees associated with payment methods used by you to make Deposits or Withdrawals.
- Changes in Payment Methods
We reserve the right to modify or discontinue payment methods at our discretion, without prior notice.
- Disputes and Claims
Any disputes arising out of these Terms and Conditions will be resolved through a fair and impartial process.
- Limitation on Liability
The Casino's liability for any loss or damage arising from any dispute is limited to the amount of money in your Account at the time when any dispute arose.
- Governing Law
These Terms and Conditions will be governed by and construed in accordance with the laws of the jurisdiction in which the Casino is incorporated.
- Entire Agreement
These Terms and Conditions constitute the entire agreement between you and the Casino, superseding all prior agreements and understandings.
- Amendments to Terms and Conditions
The Casino may amend these Terms and Conditions at any time, without prior notice, by posting the updated terms on its website or mobile application.
- Right to Refuse Service
The Casino reserves the right to refuse service to anyone at its discretion.
- Notice Period
If you wish to close your account, you must provide written notice to the Casino within 14 days of the date on which you last made a Deposit or logged in to your Account.
- Withdrawal Policy
The Casino reserves the right to request identification and/or proof of address from a Player before making any Withdrawal.
- Bonus Abuse
The Casino may cancel or modify any bonus or promotion if it suspects that a Player has engaged in bonus abuse.
- Gameplay Restrictions
The Casino reserves the right to restrict gameplay for any Player who is suspected of engaging in irregular or suspicious gameplay.
- Complaint Procedure
If you have any complaints about the Casino, please contact our customer support team by email.
- Age Verification
The Casino reserves the right to request age verification from a Player before making any Withdrawal or awarding any bonus or promotion.
- Self-Exclusion
You may self-exclude your Account for a period of time specified by you, after which we will automatically re-enable your Account.
- Account Closure
The Casino reserves the right to close an Account at any time, without prior notice, if it believes that the Player has breached these Terms and Conditions in any way.
- Data Protection
We will use all reasonable endeavors to maintain the confidentiality of personal data provided by you when registering for an Account or participating in promotional offers.
- Right to Cancel Promotion
The Casino reserves the right to cancel any promotion at any time, without prior notice.
- Promotion Terms and Conditions
Any promotions or bonuses offered by the Casino will be subject to specific terms and conditions that will be made available to Players at the time of making a Deposit.
- Bonus Expiration Date
If you do not use your bonus within 30 days of receiving it, the bonus will expire and any remaining balance will be forfeited.
- Bonus Limitations
The Casino reserves the right to limit or restrict access to certain games or bonuses for any Player who is suspected of engaging in irregular or suspicious gameplay.
- Withdrawal Requirements
The Casino may require identification and/or proof of address from a Player before making any Withdrawal.
- Payment Method Fees
You agree to pay all fees associated with payment methods used by you to make Deposits or Withdrawals.
- Changes in Payment Methods
We reserve the right to modify or discontinue payment methods at our discretion, without prior notice.
- Disputes and Claims
Any disputes arising out of these Terms and Conditions will be resolved through a fair and impartial process.
- Limitation on Liability
The Casino's liability for any loss or damage arising from any dispute is limited to the amount of money in your Account at the time when any dispute arose.
- Governing Law
These Terms and Conditions will be governed by and construed in accordance with the laws of the jurisdiction in which the Casino is incorporated.
- Entire Agreement
These Terms and Conditions constitute the entire agreement between you and the Casino, superseding all prior agreements and understandings.
- Amendments to Terms and Conditions
The Casino may amend these Terms and Conditions at any time, without prior notice, by posting the updated terms on its website or mobile application.
- Right to Refuse Service
The Casino reserves the right to refuse service to anyone at its discretion.
- Notice Period
If you wish to close your account, you must provide written notice to the Casino within 14 days of the date on which you last made a Deposit or logged in to your Account.
- Withdrawal Policy
The Casino reserves the right to request identification and/or proof of address from a Player before making any Withdrawal.
- Bonus Abuse
The Casino may cancel or modify any bonus or promotion if it suspects that a Player has engaged in bonus abuse.
- Gameplay Restrictions
The Casino reserves the right to restrict gameplay for any Player who is suspected of engaging in irregular or suspicious gameplay.
- Complaint Procedure
If you have any complaints about the Casino, please contact our customer support team by email at [insert email address].
- Age Verification
The Casino reserves the right to request age verification from a Player before making any Withdrawal or awarding any bonus or promotion.
- Self-Exclusion
You may self-exclude your Account for a period of time specified by you, after which we will automatically re-enable your Account.
- Account Closure
The Casino reserves the right to close an Account at any time, without prior notice, if it believes that the Player has breached these Terms and Conditions in any way.
- Data Protection
We will use all reasonable endeavors to maintain the confidentiality of personal data provided by you when registering for an Account or participating in promotional offers.
- Right to Cancel Promotion
The Casino reserves the right to cancel any promotion at any time, without prior notice.
- Promotion Terms and Conditions
Any promotions or bonuses offered by the Casino will be subject to specific terms and conditions that will be made available to Players at the time of making a Deposit.
- Bonus Expiration Date
If you do not use your bonus within 30 days of receiving it, the bonus will expire and any remaining balance will be forfeited.
- Bonus Limitations
The Casino reserves the right to limit or restrict access to certain games or bonuses for any Player who is suspected of engaging in irregular or suspicious gameplay.
- Withdrawal Requirements
The Casino may require identification and/or proof of address from a Player before making any Withdrawal.
- Payment Method Fees
You agree to pay all fees associated with payment methods used by you to make Deposits or Withdrawals.
- Changes in Payment Methods
We reserve the right to modify or discontinue payment methods at our discretion, without prior notice.
- Disputes and Claims
Any disputes arising out of these Terms and Conditions will be resolved through a fair and impartial process.
- Limitation on Liability
The Casino's liability for any loss or damage arising from any dispute is limited to the amount of money in your Account at the time when any dispute arose.
- Governing Law
These Terms and Conditions will be governed by and construed in accordance with the laws of the jurisdiction in which the Casino is incorporated.
- Entire Agreement
These Terms and Conditions constitute the entire agreement between you and the Casino, superseding all prior agreements and understandings.
- Amendments to Terms and Conditions
The Casino may amend these Terms and Conditions at any time, without prior notice, by posting the updated terms on its website or mobile application.
- Right to Refuse Service
The Casino reserves the right to refuse service to anyone at its discretion.
- Notice Period
If you wish to close your account, you must provide written notice to the Casino within 14 days of the date on which you last made a Deposit or logged in to your Account.
- Withdrawal Policy
The Casino reserves the right to request identification and/or proof of address from a Player before making any Withdrawal.
- Bonus Abuse
The Casino may cancel or modify any bonus or promotion if it suspects that a Player has engaged in bonus abuse.
- Gameplay Restrictions
The Casino reserves the right to restrict gameplay for any Player who is suspected of engaging in irregular or suspicious gameplay.
- Complaint Procedure
If you have any complaints about the Casino, please contact our customer support team by email at [insert email address].
- Age Verification
The Casino reserves the right to request age verification from a Player before making any Withdrawal or awarding any bonus or promotion.
- Self-Exclusion
You may self-exclude your Account for a period of time specified by you, after which we will automatically re-enable your Account.
- Account Closure
The Casino reserves the right to close an Account at any time, without prior notice, if it believes that the Player has breached these Terms and Conditions in any way.