Responsible gambling
At Diamond Reels Casino, we are committed to providing a safe and responsible gaming environment for all our players. We understand that problem gambling can have serious consequences on individuals and their loved ones, which is why we want to ensure that you have access to the tools and resources needed to maintain control over your gaming habits.
Setting Deposit Limits
We encourage you to set deposit limits that suit your budget and gaming preferences. You can do this by logging in to your account and visiting the 'Account' section, where you will find a link to set or adjust your deposit limits. This way, you can prevent yourself from overspending and ensure that your gaming remains enjoyable.
Session Time-Outs
If you feel that you need a break from gaming, you can activate session time-outs. These are temporary periods during which you cannot access your account, allowing you to step away and focus on other aspects of your life. Session time-outs range from 24 hours to 6 months, giving you the flexibility to take a break whenever you need it.
Permanent Self-Exclusion
If you feel that you have a problem with gambling or would like to prevent yourself from accessing our site altogether, we offer permanent self-exclusion options. This will block your account and prevent you from logging in for an extended period of time. Please note that once you've activated permanent self-exclusion, it cannot be reversed.
Reality Checks
We also provide reality checks, which are reminders to take a break and assess your gaming habits. These can be set at regular intervals, such as every hour or after each session, and will prompt you to review your gaming activity and make any necessary adjustments.
Support Organizations
If you or someone you know is struggling with problem gambling, we recommend reaching out to one of the following support organizations for help:
- GamCare: a UK-based organization providing advice, support, and treatment for individuals affected by problem gambling.
- Gamblers Anonymous (UK): a self-help group offering support and guidance to individuals struggling with problem gambling.
We are committed to promoting responsible gaming practices and want to ensure that you have the resources needed to maintain control over your gaming habits. If you have any questions or concerns, please don't hesitate to reach out to our customer support team.